Having a Problem?
Login troubleshooting guide
Logging into the Customer Community
Our Product and License Center, Forums, and Customer Community currently require separate login credentials. Please verify that you are using your Customer Community login credentials to log into the Customer Community.
If you are new to the Customer Community and have never had a login to our current support site, or our previous support site, you can request a login by going to our Customer Community and click the Request Community Access at the bottom of the page.
Users with an existing login (including migrated users)
If your login was migrated from our previous support site, your new login is [Your Email Address].flexera. After you login, you can choose to change your User Name by going to Profile->My Information, scrolling down to the bottom of the page and clicking Change User Info.
Still need help?
If you are still unable to login after trying these steps, please contact Flexera Software Support.