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Support Contacts
Contact Our Expert Team of Professionals for Assistance with Technical Issues with Flexera Products
We have an expert team of professionals available to answer questions and to assist you with technical issues with Flexera products. To contact Support for technical issues, please use our online system to
log a case
. In addition to our online submission system, you can contact Support using the following information.
InstallShield, InstallAnywhere, AdminStudio Suite, Workflow Manager, App Portal and FlexNet Connect
North America
Online
Contact Form
Phone
(varies by maintenance plan, please see your Welcome Kit)
Hours
8 AM to 5.30 PM CST, Monday through Friday
Europe
Online
Contact Form
Phone
(varies by maintenance plan, please see your Welcome Kit)
Hours
6 AM to 6 PM GMT, Monday through Friday
FlexNet Publisher, FlexNet Embedded and FlexNet Operations
North America
Online
Contact Form
Phone
(408) 969-5441 (United States Local)
(877) 969-5441 (Toll-Free)
Fax
(408) 642-3764
Hours
8 AM to 6 PM PST, Monday through Friday
Europe
Online
Contact Form
Phone
+44 (0) 870 873 6301 (United Kingdom)
Fax
+44 (0) 1928 870 6301
Hours
6 AM to 6 PM GMT, Monday through Friday
Japan
Online
Contact Form
Phone
+81 (3) 5774-6254 (Japan)
Fax
+81 (3) 4360-8201
Hours
9.30 AM to 6 PM JST, Monday through Friday
FlexNet Operations Cloud
North America
Online
Contact Form
Phone
(877) 378-2638 (Toll-Free)
Hours
24x5, Monday through Friday
International
Online
Contact Form
Phone
(408) 642-3950 (United States)
Hours
24x5, Monday through Friday
FlexNet Manager Platform and FlexNet Manager for Engineering Applications
North America
Online
Contact Form
Phone
(408) 969-5441 (United States Local)
(877) 969-5441 (Toll-Free)
Hours
8 AM to 6 PM PST, Monday through Friday
Europe
Online
Contact Form
Phone
+44 (0) 870 873 6301 (United Kingdom)
Hours
6 AM to 6 PM GMT, Monday through Friday
Asia/Pacific
Online
Contact Form
Phone
+613 9895 2177
Hours
9 AM to 5 PM AEST, Monday through Friday
Software Vulnerability Manager 2018, Software Vulnerability Manager Next and Software Vulnerability Research
North America
Online
Contact Form
Phone
(888) 924-8265 (Toll-Free)
Hours
8:30 AM to 5:00 PM CST, Monday through Friday
Europe
Online
Contact Form
Phone
+45 7020 5144 (Denmark)
Hours
8:30 AM to 4:30 PM CET, Monday through Friday
Software Composition Analysis
North America
Online
Contact Form
Phone
(415) 799-3845 (Hotline)
Hours
8:30 AM to 5:00 PM PT, Monday through Friday
Data Platform (formerly BDNA Products)
North America
Online
Contact Form
Phone
(866) 929-2362 (Toll Free)
Hours
6:00 AM to 6:00 PM PST Monday through Friday
Europe
Online
Contact Form
Hours
8:00 AM to 5:00 PM GMT Monday through Friday
Columbus, Spider (formerly Brainware Group)
Europe
Online
Contact Form
Phone
+41 (0) 41 748 22 11 (Switzerland and International)
+49 (0) 40 788 999-99 (Germany)
Hours
9:00 AM to 12:00 PM and 1:30 PM to 5:00 PM CEST Monday through Friday
